FAQ

Q: I live 500 miles away from my aging mother.  How can I be sure that she’s getting the support she needs when I’m not there to help?

A: Family members can rest assured that their older relatives are able to live on their own, with the safety net of Village Network just a telephone call away. The support we provide meets the highest professional standards and you can be comforted knowing that we’re here to help.

Q: What types of services do you assist with?

A: We connect our clients with a variety of personal-care services, including housecleaning, household repairs, assistance with errands, transportation to shopping or appointments, meal preparation and more.

Q: How much does it cost?

A: For a modest annual fee–less than a dollar a day–members receive unlimited support for their personal care needs.  We research the highest-quality services at the most affordable rates. Please contact us for details on our pricing.

Q: Does Village Network provide medical assistance, too?

A: The Village Network is not a medical care provider, but we can connect clients to agencies that assist the elderly and people with disabilities in remaining at home independently.

Q: How do you find your service care providers and how do you ensure their trustworthiness?

A: Our staff members have spent many years working in the personal care and medical industries and have formed strong relationships with the most reputable, trustworthy and dependable vendors in our area. Each recommended vendor has been carefully reviewed by our staff. Many vendors are members of the Better Business Bureau, local Chambers of Commerce and other reputable professional organizations.

Q: Is there a way for me to monitor the vendors that have worked with my elderly mother?

A: Yes. You can contact any of our staff for a complete review of the services delivered.

Q: Does someone from your staff check to make sure the work has been done correctly?

A: Yes. We support our clients throughout the process, including following up to make sure the work was done . . . and that it was done correctly.